- What method of payment does Versatables.com accept?
- I do not feel comfortable putting my credit card online, over the net. How can I place an order?
- Why is my credit card declining when I know I have money in my account?
- I have a resellers permit in the state of California. How do I implement it?
- What states must pay sales tax?
- I work for a government department that is tax exempt. How do I not get charged tax?
- Can I add to, delete from or change my order after I submit it online?
- How long does it take to process an order?
- Is the Versatables.com website secure? What kind of security is used?
- Does Versatables.com sell or release my personal information? What kind of privacy is offered?
- Can I pay by Money Order or Check?
What method of payment does Versatables.com accept?
• Visa
• MasterCard
• Discover
• American Express
• Prepaid Company Check, Personal Check, Cashier Check or Money Order
(Note: All Prepaid Orders will take longer to process due to all checks
must cleared, including Cashier's Check due to the existence of fraudulent checks.)
• Purchase Order, are accepted.
Sorry, No International Credit Card.
I do not feel comfortable putting my credit
card online, over the net. How can I place an order?
Please call us or mail you order in. 1-800-416-3961
Why is my credit card declining when
I know I have money in my account?
A credit card can decline due to invalid credit card number, exp date, daily
limit, insufficient credit, or other reasons. Sometimes the card number itself
is input incorrectly. Check online to be sure the number has been input correctly.
Contact your credit card company for more information.
I have a Reseller's Permit in the state
of California, How do I implement it?
Please fax a copy of your permit to (310) 973-5485 when placing
your order.
What states must pay sales
tax?
Orders shipping to California must be charged sales tax based on the county's
rate.
I work for a government department that
is tax exempt. How do I place an order and not get charged tax?
Place your order as you normally would in the notes section of the order form
please state your government organization and we will discount the tax when we
process the order.
Can I add to, delete from
or change my order after I submit it online?
No. Once an order is submitted it can only be amended or edited by calling or
emailing Verstables.com customer service at 1-800-416-3961 or sales@versatable.com
How long does it take
to process an order?
It takes one to two business days for us to process an order before they ship.
Once the order has shipped, your estimated time of arrival will be determined
basically by your location.
Is the Versatables.com website
secure? What kind of security is used?
When you are placing an order on the Internet, security is a number one priority.
All on-line transactions are sent through our secure server, and encrypted with
128-bit technology. Once the information is received through the Internet, trusted
authorized employees will process your payment, and make sure that your information
is handled with the highest level of security.
Does Versatables.com sell
or release my personal information? What kind of privacy
is offered?
Versatables.com respects your privacy. We will not under any circumstances sell
or release your information to anyone. All of the information obtained from our
web site, will be used for processing purposes only. The only e-mail you will
receive from Versatables.com will be in regard to your order, RMA status and
other information you may have requested, such at Product Auto-Notify.
Can I pay by Money Order or Check?
You can place an order and pay by check or money order by choosing "pre-paid
check" in the payment drop-down box, instead of a credit card, as method
of payment. You will receive detailed instructions. Basically, write the order
number on your check, print your confirmation and wrap the check or money order
in it and send it to us.
Address for mailing:
Versatables.com
14105 Avalon Blvd
Los Angeles, CA 90061
Ref: so# (write order number here)
